Effective date: 6 October 2026

1. Who we are
SnapAttic is operated by SnapAttic Ltd, a company incorporated in Scotland (company number SC904292). In this policy, “SnapAttic”, “we”, “us” and “our” mean SnapAttic Ltd.
Privacy enquiries can be sent to enquiries@snapattic.co.uk.

2. What SnapAttic does
SnapAttic helps users prepare second-hand sales listings. Users can photograph items and receive AI-assisted suggestions such as item identification, titles, descriptions, categories, condition information and estimated resale prices. Users can review and edit suggestions before using them.

3. Information we collect
Depending on how you use SnapAttic, we may collect or process:

• Account information, such as your email address and authentication/session information.
• Item photos that you choose to take or upload.
• Item and listing information, including information you provide and AI-generated suggestions linked to your items.
• App activity, such as saved items, listing status, sold status and account preferences.
• Technical, diagnostic and security information, such as logs, request metadata, device/app identifiers and information used to protect the service from misuse.
• Subscription information, such as whether you have an active Google Play subscription. SnapAttic does not receive your full payment-card details from Google Play.
• Support communications when you contact us.

4. How we use information
We use information to create and manage user accounts; process item photos and generate AI-assisted listing suggestions; save and manage users’ items and listing information; provide subscription features; operate, secure and improve SnapAttic; detect abuse or technical problems; respond to support requests; and meet legal and regulatory obligations.

5. AI processing
SnapAttic uses third-party AI services to analyse item photos and related information and to generate suggested listing content and estimated pricing information. Information is sent for AI processing only where needed to provide the requested feature.
AI-generated suggestions can be inaccurate. Users remain responsible for reviewing and editing information before relying on it or using it in a sales listing.

6. Service providers and sharing
We do not sell personal information. We may use service providers that process information on our behalf, including providers of cloud hosting, databases, authentication, private file storage, AI processing, email, subscription billing, security, monitoring and technical support.
We may also disclose information where required by law or to protect our legal rights.

7. Third-party marketplaces and services
SnapAttic may help users prepare information for third-party marketplaces or open external services. Those services operate independently from SnapAttic, and their own terms and privacy policies apply.

8. Data retention
We retain personal information only for as long as reasonably necessary to provide SnapAttic, maintain security and records, meet legal obligations and resolve disputes. Item photos and associated item data may be removed when an item or account is deleted, subject to limited backup, security, fraud-prevention and legal-retention periods.

9. Account and data deletion
You can request deletion of your SnapAttic account and associated personal data using the account-deletion option provided by SnapAttic, where available, or by emailing enquiries@snapattic.co.uk.
We may retain limited information where necessary for legal compliance, fraud prevention, security, dispute resolution or legitimate record-keeping requirements.

10. Security
We use technical and organisational measures designed to protect information against unauthorised access, loss, misuse or alteration. These include authenticated access controls, encrypted network connections and private storage for user content where appropriate.

11. International processing
Some service providers may process information outside the United Kingdom. Where this happens, we take steps intended to ensure appropriate safeguards apply in accordance with applicable data-protection law.

12. Your rights
Depending on applicable law, you may have rights to request access to, correction of, deletion of, restriction of, or portability of your personal information, and to object to certain processing.
To exercise a privacy right, email enquiries@snapattic.co.uk. UK users may also raise concerns with the Information Commissioner’s Office.

13. Children
SnapAttic is not directed to children and is intended for users aged 18 or over. We do not knowingly seek to collect personal information from children.

14. Changes to this policy
We may update this policy as SnapAttic develops or legal requirements change. The effective date on this page will be updated when changes are made.

15. Contact
SnapAttic Ltd
Company number: SC904292
Email: enquiries@snapattic.co.uk
Website: https://snapattic.co.uk/